So who exactly should be using Facebook to promote their company,
products, and services? While there really isn’t a wrong answer, there
are some company considerations which can result in better responses
than others.
The brand names are immediately recognizable and known, and have
extensive marketing. These are the companies which are already very
familiar to the public audience, and already have an established
reputation. They use Facebook as an additional tool, not as the main
online source to get their branding known.
While
you will hear of successes where a smaller company did in fact gain
recognition after Facebook users found and frequented their FB page;
it’s not prudent to automatically expect every company to gain the same
exposure.
It is also important to realize that the new found
glory of the companies that did well in gaining exposure did so by
providing a steady flow of content to catch the attention of the
Facebook members. They didn’t simply set up a page, and wait – without
dedicated hours to respond, update, and maintain their Facebook page;
the popularity would quickly have faded away into nothingness.
Activity (and interactivity) will draw the attention of others who
share similar interests. Whether it’s the hobbyist, the sports fan, the
dog breed fan, or the charitable organization: there’s a community of
enthusiasts always looking to share their passions with others.
A
group of fishing enthusiasts may well enjoy finding a Facebook page for
their local fishing charters – it has a good potential to draw
attention from the angling fans online. A rubber manufacturer isn’t as
likely to draw so much interest or attention simply because it hasn’t
the same wide fan base to draw from.
The more a company’s
activities, products, services, or functions are interactive with the
general public, the better suited your Facebook page could be
worthwhile.
Green and Eco related businesses could draw some solid activity from a
Facebook page as it has a growing [current] interest. Likewise if you
sell the newest and hottest in-demand techno gadget.
Simply
put, if there is high public current jump-on-the-bandwagon interest,
and your product or service has a wide enough attraction for the
demand, then you could score well with a decent FB presence.
The
all important criteria to remember are popularity and interest. If
there’s a demand, then your page can use the mass number of interested
online users to make setting up (and maintaining) your Facebook page.
Gaining even a small portion of interested users may generate some good
closing leads.
However, the more specialized or limited your
services or products have in general appeal, the far lower your
potential qualified audience will be from the start. You may still gain
some good leads, but you’ll need to consider whether your efforts will
garner a greater return if focused in other promotional venues.
Always
try to gauge your potential ROI with interest and demand quantities
which fit your public market, not the figures for total number of
general subscribers to the service.
Don’t make the mistake of using Facebook (or any other social
bookmarking service) as a replacement for an actual company website.
These services are an online tool which should be used to enhance or
draw attention and traffic to your site – that’s where you’ll keep the
real depth and content to show what you can offer.
Another
reminder, with Facebook rankings within search engine listings: online
a small portion of internet users actually have a Facebook account for
logging in. Your FB page may show up in the search engines, but the end
user won’t even be allowed to check it out unless they sign up for a
Facebook account first.
Chances are slim that the average person
will want to take all the time (and possible email risk) of signing up
for an account just to see if the search engine link is what they’re
looking for. It’s must easier for them to just click the next link down
to visit an actual website without all the extra effort.
Is Facebook a worthwhile marketing tool? It can be…
Is Facebook a necessary marketing tool in the current market? Maybe…
Is Facebook a good return on investment – time, effort, and financially? It depends…
Once
you sit down, and work out specifically what ROI you want to gain, and
examine how Facebook can (and can’t) help meet those goals; then you’ll
have a better chance in deciding whether the investment is the right
choice for your company.
It can be a great tool to help you
reach a wider target market, or it can be a little used dust collector.
To become successful, your page will require ongoing time and
attention. It’s up to you to decide how much you can dedicate to make
the return value worthwhile.
Copyright © 2009, Bill Tarling - All Rights Reserved - Reprinted with permission |